Shipping Policy

Delivery time: 

The Total Delivery Time= Processing Time + Shipping Time.

Estimated Processing Time: Normally we need 3-5 business days to prepare, do strict quality-control tests, and package the products before shipping your order.

Kindly note a small number of orders may still need about 5-7 business days depending on stock availability.

 
Product From the U.S.  From Europe From the UK From China
QQ-S PRO 3-6 Days from US warehouse 3-6 Days from EU warehouse 3-6 Days from UK warehouse 5-15 Days
Q5 3-6 Days from US warehouse 3-6 Days from EU warehouse 3-6 Days from UK warehouse 5-15 Days
SR 3-6 Days from US warehouse 3-6 Days from EU warehouse 3-6 Days from UK warehouse 5-15 Days
PLA Filament 3-6 Days from US warehouse 3-6 Days from EU warehouse 3-6 Days from UK warehouse 15-30 Days
Parts & Accessories 3-6 Days from US warehouse 3-6 Days from EU warehouse 3-6 Days from UK warehouse 15-30 Days

The 3D printers are available in US/EU/UK. The filaments, parts and accessories will be shipped from China currently.

Notes:

1. We are not responsible for any extra charge. Customers should be responsible for the duty and customs-related costs once icurred.

2. We cannot send shipments to PO Boxes and Military APO/FPO/DPO addresses. Please provide detailed shipping address when placing orders.

3. Usually, our parts & accessories will ship from China, which may take around 25-30 business days to reach your place. The shipping time may vary during the peak season. We appreciate your understanding and patient waiting. 

4. Affected by Covid-19, there will be some delay on the delivery.